Conditions of sale and use

PREAMBLE

The General Conditions of sale and use of the company "Imp shoes" define the rights and obligations of the parties in connection with the sale of ALEGORY products to the customer. The customer accepts the general terms of sale and the rights and obligations thereunder by placing an order on the site www.alegory.com

 Shoes Imp is a French company with a capital of € 20,000, whose registered office is at 6, rue Léonard de Vinci - LAVAL 53000 and registered at the Register of Commerce and Companies under Laval the following numbers:

- SIRET 750 161 473 00012

- VAT FR41750161473

 

SUBJECT

Alegory is an e-commerce site to sell shoes, accessories and the items relating thereto (www.alegory.com). Alegory reserves the right to modify at any time some of these provisions.

 

ORDER

 How to order products on the site are:

 Internet: with www.alegory.com.

 Customers warrant that they are fully authorized to use the credit card and the bank card gives access to sufficient funds to cover all costs resulting from the use of Alegory.com services.

 Moreover, according to law, minors wishing to make a purchase on the website Alegory.com must be authorized and accompanied by a parent.

 To create and customize its product (a pair of shoes), the customer must go through several steps:

- Choice of the shoe model

- Choice of material

- Color Choices

- Heel Choice

- Choice of material heel

- Heel color of Choice

- Addition or without one or more heels

- Choice of heel heights

- Choice of size

When payment is made, the order is taken into account. Imp shoes reserves the right to reject or cancel orders due to settlement problems.

 Imp shoes agrees to notify in case of stock problems regarding materials, heels and all that constitutes the site Alegory.com. In this case, the client would be refunded.

 By checking the box "Accept terms and conditions" during the order process, the customer declares to accept fully and without reserve the entirety of these Conditions of Sale and Use.

 The data recorded by Alegory.com constitute proof of transactions between Alegory.com and its customers.

 PRICE

Product prices are indicated in euros TTC (all taxes included) including French VAT and do not include the cost of preparing and shipping. Any changes to VAT will be reflected in the sale price. The invoice given to the customer thus includes the product sale price, shipping and transport. As mentioned above, participation in shipping will be requested to the customer for products shipped outside French territory.

Alegory.com reserves the right to change prices. In compliance with the law, it is nevertheless prohibited from doing so once the order is placed and confirmed by the customer. The products will therefore be billed based on rates in effect at the time of order entry.

The products sold remain the property of the supplier until full and final payment of the price.

 

PAYMENT

The payment must be made by credit card. The credit cards accepted are: Visa, Eurocard and MasterCard. In case of refusal of the bank, the order will be canceled. The speed with which the bank account of the registered user is debited depends on the type of customer credit card: in the case of a debit card, the current account is debited in 3-8 days depending on the bank; in the case of a deferred debit card, the flow rate appears in the same conditions as those of the usual speeds. The customer can also use Paypal for their transactions, the customer will be directed on his Paypal account to make the payment.

 

SAFETY ONLINE PAYMENT

The Alegory.com website uses the secure payment system PayPal, the online payment charge bank has confidential information that is not accessible by third parties. The company Imp Shoes never having access is constrained to request such confidential information for each new order.

 

AVAILABILITY OF PRODUCTS

In case of unavailability of product subsequently found to a command,

- If the flow on the customer's bank account has not yet occurred, the customer will be informed of the cancellation of the sale via email.

- If the account of the latter is already charged the customer will be informed of the cancellation of the sale by email and the payment will be automatically refunded.

The speed with which the customer's bank account is credited depends on the type of customer credit card: in the case of a debit card, the current account is credited within 3 to 8 days depending on the bank; in the case of a deferred debit card, credit appears in the same conditions as usual debits the card account and not on the current account. If repayment is longer, it is strongly recommended to the customer to contact his bank.

 

DELIVERY

Alegory.com delivers packages throughout mainland France in the Euro zone and in the world.

The product purchased by the customer will be delivered within 30 days of the order dated in Europe area.

Delivery times are average times themselves calculated based on the date of receipt of the goods provided by the supplier. These deadlines also vary by destination and do not include public holidays and weekends.

Products are shipped to the shipping address that the client specified when ordering.

The cost of preparing and shipping are tax (they include the French VAT).

On exceeding the limit, the customer can not cancel his order. It is advisable to make contact at the earliest with alegory.com (contact@alegory.com) to be informed of the progress of delivery.

Delivery is deemed made upon delivery of the product to the customer by the carrier according to the control system used by the latter.

Once the product delivered, the customer shall at its own initiative to check the content and integrity of the applicant and must make all reserves and complaints if justified, or even refuse the package, if it is likely to have been opened.

Beware an approved package is a package agreed in the state.

If you are dissatisfied for any reason whatsoever, the customer can contact via the address contact@alegory.com alegory.com.

 

In case of loss of the package:

For France:

In case of malfunction website www.colissimo.fr, the member has a different way to know the status of their order:

If the client is absent the day of delivery, a second delivery will be scheduled. If that time was exceeded, the parcel will be returned to Imp shoes. Customer Service will then contact the client for a possible return at the customers expense.

Note that if working 30 days after shipping the parcel, the customer has no news of his order, he must approach the customer service Colissimo.

For the rest of the world: FedEx shipment. The customer can track the progress of his order, and his condition on his personal account on the site Alegory.com. If the order is stipulated "received", but this is not the case, the client must contact FedEx Customer Service.

 Contact Imp shoes for any questions or contact@alegory.com claim.

 

RIGHT OF WITHDRAWAL AND RETURN CUSTOMER.

Retraction

The online shopper, like any consumer mail order, has a right of withdrawal of 14 days from the day it enters into possession of the property or accept the offer for a benefit, without justification or payment of penalties His part. It can however be liable for the cost of return.

This right of withdrawal also applies to sale items.

When concluding the contract, the client must be informed of the conditions of the right of withdrawal: delay time, start, refund of the product, pay for return postage, etc.

The trader must provide the consumer before the conclusion of the contract, a withdrawal form.

The refund of all money paid including delivery charges, must be made within 14 days from the time the business is informed of the client's decision to withdraw.

Provided that it is clearly indicated at the time of purchase, certain products or services are not subject to the right of withdrawal and can not be reimbursed such as shoes or heels made specially for the consumer (custom-made by example).

 

Return Product

 Alegory.com shall resume an article for non conformity with the order delivery.

Incomplete command is not an illegal order.

Returns are free, supported by Alegory only in France.

The consumer has to redirect it in its original packaging, unless the product has been worn or carries a trace of wear (soles, heels ...), indicating the reason for refusal on the delivery note or invoice, the costs being Alegory.com expense in France if the application proves proportional and justified (if the product is found to have been raised - return charges will be devolved to the client); any return to Europe or the world, it remains to the client.

Following the return of the product complies - the consumer may require:

         observing a new delivery order,
         exchange the product with a similar or other
         the cancellation of the order.
 Namely: the e-merchant must ensure the legal guarantee of conformity that allows the consumer to choose between exchange and repair in case of manufacturing defects. The trader shall meet this demand within a period of one month.

In the case of a refund:

Reimbursement from the customer's bank will be made within 30 days of receipt of goods by Alegory.com.

The speed with which the bank account is credited may vary depending on the type of credit card used by the customer: Regarding the Debit Card, the current account is credited within 3-8 days depending on the bank. However, in terms of Charge Cards, the credit is realized in the same conditions as usual debits the card account and not on the deposit account.

INTELLECTUAL PROPERTY

All the texts, comments, works, illustrations and images, whether visual or sound, reproduced on the alegory.com site are reserved under copyright law, trademark law, patent law, and that for the world whole. As such and in accordance with the Code of Intellectual Property, only use for private use subject to different rules even more restrictive code of intellectual property is allowed. Total or partial reproduction of the site is strictly prohibited Alegory.com subject to prosecution.

Some products such as software are subject to personal and specific usage rights regulating copies, public broadcasts, rentals. You must respect the general sales conditions of these products and alegory.com not responsible for any use that might be made of products in this context.

Affixing a hyperlink to the site alegory.com, using the technique known as framing or deep linking, is strictly forbidden.

 

LIABILITY

Photos are for illustrative purposes. Please refer to the description of each product to know the precise characteristics.

Alegory.com can not be held liable for damages of any kind, whether tangible or intangible property, resulting from a malfunction or misuse of products sold. It is the same for any changes resulting from product suppliers.

The responsibility of Alegory.com will, in any event, limited to the amount of the order.

Alegory.com not be liable, to a member or third party for any consequential damages, of any operating loss of profit or turnover, occurred in any manner whatsoever, even if it damage or such loss or damage was foreseeable by Alegory.com, or if the possibility had been brought to its attention.

Alegory.com can not be held liable for breach of contract in case of shortage of stock or product unavailability, force majeure, disruption or total or partial strike of postal services and transport and / or communications , flood, fire.

 

DISPUTES AND APPLICABLE LAW

This contract is subject to French law. The language of this contract is the French language.

When a problem occurs, the customer should first of all to alegory.com for an amicable solution. In case of dispute, French courts will have jurisdiction.

 

MODIFICATION OF GENERAL CONDITIONS OF SALE

Alegory.com reserves the right to modify the terms and conditions of Sale and Use. Any new version will be available on site Alegory.com and engage the customer only as of its publication on the website.

In the event that certain provisions of the General Conditions of Sale and Use are declared illegal or unenforceable by a court other provisions shall remain in force.

PROMOTION

Alegory reserves the right to cancel any order that does not respect the conditions of the current promotion.

Any promotion takes effect at the announcement thereof.

 

French LAW:

ARTICLE L 211-4 Consumer Code The seller must deliver goods in conformity with the contract and liable for defects of conformity existing upon delivery. It also answers the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under his responsibility.

NB: Order 2005-136 2005-02-17 Article. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

 

ARTICLE L 211-5 Consumer Code To comply with the contract, the product must:

Be suitable for the purpose usually associated with such a product and, where applicable:

- Match the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model

- Present the qualities that a buyer can reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling

Or have the characteristics defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted.

NB: Order 2005-136 2005-02-17 Article. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

 

ARTICLE L 211-12 Consumer Code

 The action resulting from lack of conformity lapses two years after delivery of the goods

NB: Order 2005-136 2005-02-17 Article. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

 

Article 1641 Civil Code

 The seller must guarantee in respect of hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use that the buyer would not have acquired, or n ' have paid a lower price if he had known them.

 

Article 1648 paragraph 1 Civil Code

The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect.


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